Verbafy journal

Notes on better interactive learning.

Short, useful reads from our designers — covering compliance, onboarding, leadership, AI in L&D, microlearning, accessibility, measurement and the craft of building eLearning that actually changes behaviour.

Recent posts

Compliance
6 min · 21 May

Why most AML training fails the audit — and what to fix.

Tracking the wrong xAPI verbs is the single most common reason audit-ready compliance reporting falls over. Here's the four-line spec we sign off before any code is written.

AKAnna K.
Onboarding
7 min · 18 May

The 11-day onboarding sprint that replaced a 90-day handbook.

How an FMCG client turned a 9-page procurement SOP into a single interactive module — and got 240 buyers field-ready before their first live PO.

MRMark R.
Leadership
9 min · 14 May

Leadership courses don't teach leadership — practice does.

Five branching-scenario archetypes we use to rebuild leadership programmes around real managerial pressure, not bullet-pointed competency frameworks.

SOSarah O.
AI in L&D
5 min · 12 May

Where Claude and GPT belong in your course pipeline.

A designer's view: where AI accelerates drafting and ideation, and the four moments where the senior must still hold the pen.

JTJames T.
Compliance
6 min · 9 May

GDPR for marketing teams: a 12-minute module that sticks.

Most GDPR training is one long lecture about Article 6. Here's the scenario-led structure we use to drop completion time by 60% without losing rigour.

AKAnna K.
Design craft
8 min · 6 May

Microlearning that isn't just a chopped-up course.

Three patterns we use to design 3-minute modules that earn their own place — not just smaller versions of the long-form one.

MRMark R.
Measurement
10 min · 3 May

The Kirkpatrick numbers your LMS isn't giving you.

How to wire your courses with xAPI statements that prove behavioural change months later — not just "completed = 100%".

SOSarah O.
Onboarding
6 min · 29 Apr

What field-engineer onboarding taught us about mobile-first courses.

One-handed scrolling, low-bandwidth video, and three patterns that ruin every "we'll make it responsive later" course.

JTJames T.
Leadership
7 min · 26 Apr

Stop teaching feedback with a feedback model.

Why every leadership programme that opens with "SBI" lands flat — and the role-play interaction we use instead.

AKAnna K.
AI in L&D
5 min · 22 Apr

AI avatars that don't make learners cringe.

Three rules we use for Synthesia and HeyGen avatars so they support the content rather than become it.

MRMark R.
Design craft
9 min · 18 Apr

Accessibility is a design feature, not a final-step audit.

A short checklist for designing keyboard-only navigable interactions, colour-safe palettes, and captioned video from day one.

SOSarah O.
Compliance
8 min · 14 Apr

How to design an ISO 27001 refresher people don't skip.

Annual security refreshers have terrible engagement. We share the four-screen story arc that brought completion from 64% to 96% for a SaaS client.

JTJames T.
Measurement
6 min · 10 Apr

Reading SCORM data without losing the plot.

Five dashboards you should build day one to spot drop-off, misread questions, and the modules quietly killing your engagement numbers.

AKAnna K.
Onboarding
7 min · 6 Apr

The first ten minutes decide whether new hires finish week one.

What "day one" content should look like across remote, hybrid, and frontline cohorts — and the three orientation interactions we always include.

MRMark R.

One article a week. No filler.

A short, useful note from our senior designers — what's working, what's failing, and the templates we'd hand a friend over coffee. No sales pitches.