Field engineers don't sit at a desk. They take the course on the van's dashboard, on a phone, with a glove half-on. Design like it.
The three patterns we ban
- Hover states. They don't exist on touch. If your interaction needs hover, redesign it.
- Tiny tap targets. 44×44 minimum, every time.
- Auto-playing video over 480p. 4G on a building site is not 4G in your office.
What we add instead
- Offline-first packaging for SCORM where the LMS supports it. Course downloads, completion syncs later.
- One-handed bottom-aligned controls. Thumbs reach there. Top nav doesn't.
- Short autosave intervals. Calls drop, signal dies. Resume from last interaction, every time.
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